ELECTRIC OUTAGE: 800-848-9333 | INTERNET OUTAGE: 800-668-8413 | PROPANE: 877-574-2740 | OFFICE: 800-562-8232 |
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YOUR PROPANE

ACCOUNT

This is your hub for accessing your HomeWorks Tri-County Propane account, paying your bill, learning about your billing options and more. Questions? Call us at 877-574-2740.

How To Read Your Propane Bill

At HomeWorks Tri-County Propane, we think it’s important to provide our customers with a simple bill with no hidden or add-on fees. For information on how to read your propane bill, click here.

About Past Due Bills

If you are struggling to pay your bill on time, the most important thing you can do is call us so we can discuss any payment arrangement options that may be available. For more information on past due payments, delinquent bills and payment assistance options, click here.

YOUR PAYMENT OPTIONS

For your convenience, we offer several simple bill payment options. Read more below:

1. Automatic Bill Payment

Sign up for our Auto-Pay Program. You will receive a copy of your bill in time to question any differences, but your bank electronically transfers the amount due to HomeWorks Tri-County Propane on the due date. Apply here, or call us at 877-574-2740 to learn more.

2. Pay Online Via SmartHub

Use the Pay Now link to the left to pay your bill without registering your account for SmartHub, or use the Log In link to review your current bill or your account history and make your payment any time, day or night.

3. Pay By Phone

You can make a check or credit card payment over the phone by calling 844-963-2875.

4. Pay At Our Offices

Pay in person via our lobby or drive-thru at either office in Portland or Blanchard, where we also accept credit cards. (Note: Our office lobbies and drive-thrus are currently closed due to COVID-19.) You can use the night deposit box at either office after regular office house and on weekends. For your protection, do not deposit cash in the box.

5. Mail Your Payment

Send payments to: HomeWorks, 7973 E. Grand River Ave. Portland, MI 48875.

When you pay your bill by mail, send a check or money order. DO NOT SEND CASH through the mail. To help us credit your payment correctly, include the bill stub and write the account number on your check, particularly if the name on the check does not match the name on the bill.

Allow at least five days before the due date for the payment to reach our offices. When a due date falls on a weekend or legal holiday, we extend it to the next regular business day. Call either office if you want to be sure your payment has reached us.

Make Sure You Receive Our Emails

To ensure our emails continue to reach your inbox, please add our email address (tricoenergy@www.homeworks.org) to your address book. You may also need to adjust the settings if you use a spam filter.

Propane Service Documents:

Earn $50 for Each

propane referral!

Refer your friends, relatives or co-workers to HomeWorks Propane. They’ll get great service and our current promotion – and you’ll get $50 just for spreading the word!

Be sure your friend mentions your name at the time of installation. You’ll get a $50 reward credit on your bill when they have their tank set as a new customer with approved credit and participate in our Auto-Fill program.

Call us at 877-574-2740 today to take advantage of this great offer! Some restrictions may apply.