Mark your calendars: district member meetings set for May 11-20

Our 2015 district membership meeting dates have been set:

May 11 - District 5          Fulton Elementary Gym

May 12 - District 1          St. Mary’s Church, Charlotte

May 13 - District 7          St. Michael’s School, Remus

May 14 - District 3          Eagle Park Hall (election)

May 18 - District 4          Vestaburg Middle School

Manager's Message: Survey Tells Us How We Measure Up

Last fall, an independent company surveyed 300 HomeWorks Tri-County Electric members to help us learn more about your expectations, and how we’re doing at meeting them.

Our first report, in last month’s issue of Country Lines, covered the top “satisfaction drivers,” such as courteous and knowledgeable employees, quality customer service, and reliable electric service, all of which scored 90% or higher.

Manager's Message: Prepaid electricity adds value

by Tom Manting, Chief Information Officer

At HomeWorks, we try to blend old-fashioned service with new technology to add greater value. Some recent examples are our automated metering program, combined with SmartHub, the app and online service that gives members control of their energy information.

There’s also been our online outage map, and a variety of bill payment options that take advantage of technology.

Members invited to enter Snapshot Contest in 2015

Contributors whose photos we print in 2015 will be entered into a drawing and Country Lines will pay the winner's January 2016 electric bill (up to $200.00)!

Click here to submit your photo electronically. (A new page will open with the submission form.)

To send by mail: Include your name, address phone number, photographer’s name and details about your photo. Identify the people left to right and tell us their relation to you.

Mail to:

Manager's Message: Back to School? We Never Stop Learning

September may be the traditional back-to-school month, but we have education on our minds almost all the time. In fact, “Education and Information” is the fifth of seven Cooperative Principles we operate under.

For instance, we send you Country Lines magazine 10 times a year to keep you updated on your electric cooperative.

And in this issue, you’ll find notices for three programs which support education in our service area:

Holiday Closings at HomeWorks Offices (Portland & Blanchard)

Our offices will be closed for

Thanksgiving    -  Thursday, November 27  (re-open Friday, November 28, at 8 am)

Christmas Eve   -  Wednesday, December 24, and

Christmas         - Thursday, December 25 (re-open Friday, December 26, at 8 am)

New Year's Day - Thursday, January 1 (re-open Friday, January 2)

As always, we have crews on call for service emergencies. Please call 1-800-848-9333 or use the free SmartHub app to report any problem.

Manager's Message: New Tools Help You Manage Information

If you’re familiar with Steven Covey’s “Seven Habits of Highly Effective People,” you’ll know that one of those habits is “Sharpen the Saw.”

To us, that means continually improving by using the tools we have in a better way, being open to new technologies that help us provide you with better service, and learning every day.

For instance, we’re still figuring out how to tell you about all the useful features of SmartHub®, a self-service site that gives you instant access to your account via computer or mobile device. 


Together We Save