News

Manager's Message: Cooperatives Working Cooperatively

Did you hear about the substation transformer that filled with combustible gases and ignited, leaving thousands of cooperative members out of power for days until repairs could be made?

No, you didn’t, because it didn’t happen here.

On page 6 you can read about what did happen – an everyday story of people working together to take care of a problem before it became an emergency. That’s how things should work.

Special Member Meeting set for Sept. 23, 9 am, at Blanchard office

Notice to Members of HomeWorks Tri-County Electric Cooperative

A Special Member Meeting is set for Sept. 23, 9 a.m., at the cooperative’s Blanchard office

The board of directors will consider several changes to the cooperative’s rates and tariffs at its meeting on September 23, 2013, to be held at the cooperative office at 3681 Costabella Avenue, Blanchard, MI. The meeting will start at 9 a.m. and is open to all members of HomeWorks Tri-County Electric Cooperative.

Note: Road construction in front of Portland office

Grand River Avenue in front of our Portland office is being ground down and repaved this week. Please be prepared for delays as it's down to one lane as far as Friend Road. Getting in (and back out) of our office is not quick or easy!

Now's a good time to log into SmartHub, our on-line account access site. Apps are also available for iOS and Android tablets or phones. Not only can you pay your bill or contact us via the app, you can also check out your energy use, look up past bills and payments, link to our Facebook page, and more.

Two planned outages on July 30

We actually have two large projects planned for TOMORROW MORNING, Tuesday, July 30 that will require planned power outages affecting some members.

First is replacing some lightning-damaged wire on the Greenbush 1 circuit. We’ll start at 10 am and should be done in about two hours. This will affect members in parts of these townships: Clinton County – Duplain and Greenbush; Gratiot County – Elba, Washington, and Hamilton; and Saginaw County – Chapin.

Members may comment at board meetings

The Board of Directors has set the first 15 minutes of their regular meetings as a time when members may address the board on any cooperative-related subject. The next two meetings on the schedule are Monday, July 22, at our Blanchard office, and Monday, August 19, at Portland. (In the July-August issue of Michigan Country Lines, the July 22 meeting was listed as being held at Canadian Lakes; the meeting has been moved to Blanchard.)

Manager's Message: Why Do We Ask... ?

Guest column by Missy Robson, manager of customer service

Our offices and call center are designed to make it easy for you, our members, to ask questions and do business with us. We frequently train and cross-train and look for best practices to be efficient.

We think it’s important to eliminate as much paperwork as possible so we can take time with each of you when you need it. 

Co-op Offices Closed July 4

Both the Blanchard and Portland offices of HomeWorks Tri-County Electric Cooperative will be closed to observe Independence Day on July 4. We will re-open at 8 am on Friday, July 5.

In case of a power outage or other service emergency, please call 1-800-848-9333. Our after-hours answering service can dispatch an on-call line crew if needed.

Enjoy a safe holiday!

Manager's Message: Speak up, or have somebody else speak for you

By the time you read this, our annual round of district membership meetings will be complete. We will have served thousands of hot dogs and renewed friendships with thousands of the co-op’s member-owners.

But even though we will appreciate every one of the members who comes out to their neighborhood meeting, the bottom line is that only about 2 or 3% of the total membership is involved with running their co-op.

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