Manager's Message: Providing Value in Your Energy
First, let me say thanks, on behalf of HomeWorks Tri-County’s board of directors and employees, for the high ratings you gave us on a recently-completed member survey. You can read more about the survey on page 8, and in the months to come here in Country Lines.
We work very hard to exceed your needs and expectations when it comes to electric service. It’s good to hear when we’ve accomplished that goal, just as it’s good to hear from you when we haven’t, so that we can make adjustments.
Part of the value of your electricity comes in using it most efficiently. With our Energy Optimization program, you can make small changes that add up to big differences in the long run. Nick Rusnell tells you more about rebate opportunities on page 21.
Reliable power does come at a cost. The poles and wires that build our electric system cost more with every work plan project, it seems. Our system has outlasted its planned service life in many areas, so we’ve been able to hold the line on rising costs for a long time.
New technologies, used properly, can help keep costs stable, too. Many of you have begun paying your bills online, or having your bank pay for bills for you from your checking or savings account. We’ve also been able to take advantage of new technologies behind the scenes, such as digitized mapping, automated meter reading, and deploying tablets with our line crews.
The last distribution, or local, rate increase at HomeWorks Tri-County Electric was in 2008. There have been a few power supply increases since then, but we have held your rates down while continuing to upgrade the system and improve reliability by clearing rights-of-way, while maintaining a high level of customer service.
You can learn more about the costs that go into an electric system like ours on page 9.
At a special meeting Sept. 24, your board of directors will consider a proposed rate increase. If they do approve one, a full notice of what they approve will be published in the November-December issue of Country Lines, along with some rate comparisons.
Any increases will be made to keep your cooperative strong, and able to continue keeping your service reliable. We know that reliable and affordable electric service is important to you and we are constantly working to make sure your co-op provides that value every day.